Ocean Export Coordinator

Job Description

About the Company:

The company operates in the international logistics and freight forwarding sector, coordinating global shipments and providing reliable shipping and export solutions. It focuses on efficient shipment execution, accurate documentation, and responsive customer service to ensure smooth international trade operations.

Key Responsibilities:

• Manage end-to-end ocean export shipments, from booking confirmation to shipment tracking and documentation.
• Prepare, review, and verify export documents, including Bills of Lading (BL), commercial invoices, packing lists, and compliance documents.
• Coordinate with customers, shipping lines, carriers, overseas agents, and internal teams to ensure timely shipment execution.
• Review booking confirmations, BL drafts, and shipping instructions for accuracy.
• Monitor vessel schedules, shipment milestones, and documentation cut-off times.
• Track shipments and provide timely updates to customers and overseas partners.
• Resolve shipment-related issues, delays, and documentation discrepancies.
• Ensure compliance with international shipping regulations and export procedures.
• Maintain accurate shipment records and update internal systems.
• Provide excellent customer service and maintain strong professional relationships.

Required Skills & Qualifications:

• Bachelor's degree in Logistics, Supply Chain Management, Commerce, or a related field.
• 3–5 years of hands-on experience in Ocean Export Operations, preferably in freight forwarding or international logistics.
• Strong knowledge of export documentation, including Bills of Lading, commercial invoices, packing lists, and shipping instructions.
• Understanding of ocean freight operations, carrier bookings, vessel schedules, and export cut-off times.
• Knowledge of international shipping regulations and export compliance.
• Excellent written and verbal communication skills.
• Strong customer service, coordination, and problem-solving abilities.
• Proficiency in MS Office; experience with logistics software, ERP, or Transportation Management Systems (TMS) is preferred.
• Strong organizational skills, attention to detail, and the ability to manage multiple shipments simultaneously.

Ideal Candidate Profile:

• Highly driven, motivated, proactive, and accountable.
• Capable of independently managing shipment operations and taking ownership of tasks.
• Comfortable working in a fast-paced, deadline-driven environment.
• Able to work remotely while maintaining effective communication and coordination with global stakeholders.
• Flexible to accommodate operational requirements and variations in working hours.

Requirements

• Experience Level: Mid Level
• Experience Required: 3 - 5 years
• Employment Type: Full-Time
• Qualification: Graduation
• Skills: Ocean Export Operations, international logistics, export documentation, Understanding of ocean freight operations, carrier bookings, vessel schedules, and export cut-off times, Ms office, logistics software, ERP, or Transportation Management Systems