Job Description :

Responsibilities: Develop and deliver comprehensive training programs for outbound sales representatives, focusing on sales techniques, product knowledge, objection handling, and customer interaction skills Create engaging training materials, including presentations, manuals, role-plays, and exercises, to facilitate learning and skill development Conduct interactive training sessions, workshops, and one-on-one coaching sessions, utilizing a variety of training methods to cater to different learning styles Evaluate the effectiveness of training programs through assessments, surveys, and performance metrics, making adjustments as needed to improve outcomes Provide ongoing support and coaching to sales representatives, identifying areas for improvement and offering guidance and feedback to help them achieve their targets Collaborate with operations, quality assurance, and management teams to identify training needs, performance gaps, and opportunities for process improvement Stay updated on industry trends, competitor products, and best practices in sales training, incorporating new techniques and strategies into training programs as appropriate